Privacy Policy

Privacy Policy

This website is operated by Peoples Bank (registered at our principal address). We are committed to protecting your privacy and ensuring your information is secure. By visiting our site, you consent to the practices described below.

Information Collected

  • Information You Supply: Personal data you provide via forms, such as name and email address.
  • Automatically Collected Data: Includes device and browser information (e.g. IP address, OS, platform), pages visited, timestamps, click behavior, and download activity.
  • Cookies: We use cookies to personalize your experience and improve the site. See our Cookies Policy for full details.

Use of Information

  • To respond to service requests and provide information you ask for.
  • For site administration, troubleshooting, analytics, and security purposes.

Disclosure of Your Information

We do not rent, sell, or share your personal information with unrelated third parties. Data may be processed by our hosting provider (Flywheel), who is contractually obligated to keep it confidential. We may share data if required by law, and we implement strict security standards to prevent unauthorized access or disclosure.

Electronic Communications Disclosure

By using our Online or Mobile Banking services, you agree to receive electronic communications—such as agreements, disclosures, notices, statements, and account information—through your online account, email, or other electronic means. This includes disclosures required by federal regulations like EFTA, TISA, and GLBA.

You may opt to receive some communications in paper form, where permitted. You must have the necessary hardware/software to access electronic communications, and you may withdraw consent at any time by calling customer service. Paper copies of electronic communications are available upon request within 12 months.

Hardware & Software Requirements

  • Online Banking (desktop): Requires HTML 4.0-compatible browser with 128-bit SSL encryption (e.g., IE 7+, Firefox 3+, Chrome 3+, Safari 3+ on Mac OS 10.x).
  • Mobile Banking: Requires iOS 4+ or Android 2.2+ (handsets) / 3.0+ (tablets).

Withdrawing Consent

You may withdraw consent to electronic communications by calling customer service. Doing so may affect your ability to use Online Banking, and we will respond within a reasonable time.

Retaining Records

We recommend saving or printing electronic communications when you receive them, as they may not be accessible later. We may provide paper copies upon request within 12 months.

Effective date: June 27, 2025

Mobile App Privacy Policy

What Do We Do With Your Personal Information From Our Mobile Application

The mobile application requests access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.

It is important for you to understand that:

  • Before granting access to this information, you will be prompted to give the application that permission.
  • If you do not wish to grant that permission, you may decline.
  • If you later change your mind, those permissions can be updated in your device's settings.

Some examples of information your app will request access to are:

  • Location
  • Contacts
  • Camera

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.

Please contact Peoples Bank at (870) 942-5707 regarding questions about the information included in this Mobile Privacy Disclosure or questions about our mobile app.